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Welcome to Almo Nature Sales at catsgearmarket.com! We’re delighted you’re here to explore our premium feline products. These Terms and Conditions outline the rules for using our website and purchasing our carefully curated cat products.

Key Points: By accessing our site or making a purchase, you agree to these terms. Please read them carefully before ordering our cat trees, wet food varieties, or other feline essentials.

1. Who We Serve

Almo Nature Sales caters to:

  • Cat owners seeking premium products for their feline companions
  • Pet parents looking for specialized items by life stage (Kitten, Adult, Senior)
  • Customers who appreciate thoughtfully designed cat furniture and nutrition options
  • Shoppers in all regions except parts of Asia and certain remote locations

2. Our Products

Product Categories

We offer:

  • Food: Wet food varieties (Pâté, Chunks in Gravy, Flaked, Shredded), Lickable Treats
  • Furniture: Cat trees & condos (Small 30″ & Below to Extra Large 70″ & Above), Scratching Posts
  • Toys & Accessories: Catnip Toys, Variety Packs
  • Life Stage Specialties: Kitten, Adult, Senior products

Product Descriptions

We strive for accuracy in product descriptions regarding:

  • Dimensions (for furniture items)
  • Food textures and formulations
  • Age-specific recommendations

Colors may vary slightly due to monitor settings. If your cat has special dietary needs, please consult your veterinarian before purchasing.

3. Ordering Process

Placing an Order

When you place an order, you:

  • Confirm you’re purchasing for personal use (not resale)
  • Verify all order details (especially sizes for furniture)
  • Agree to provide accurate shipping information

Order Confirmation

You’ll receive:

  • Immediate email confirmation
  • Follow-up when your order ships (within 1-2 business days)

4. Payment Terms

Accepted Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment Security

All transactions are encrypted. We never store your full payment details.

5. Shipping Policy

Processing Time

Orders are processed with care within 1-2 business days (faster for urgent Kitten supplies).

Shipping Options

Option Cost Carrier Delivery Time Best For
Standard Shipping $12.95 DHL/FedEx 10-15 business days after shipment Priority items like Scratching Posts
Free Shipping Free (orders over $50) EMS 15-25 business days after shipment Large orders of Wet Food or Catnip Toys

International Shipping

We ship worldwide except to parts of Asia and remote locations. Customers are responsible for any customs fees.

6. Returns & Refunds

Our Fuss-Free Return Promise

If your cat rejects our Pâté or your cat tree doesn’t fit, we’ll help!

Return Policy

  • Window: 15 days from delivery date
  • Condition: Unused, unopened in original packaging
  • Process: Simple 5-step return (easier than assembling our Trees & Condos)

Non-Returnable Items

For health/safety reasons, we can’t accept returns on:

  • Opened Wet Food (all varieties)
  • Used Catnip Toys or Lickable Treats
  • Assembled furniture

Refund Process

  • Processing: 3-5 business days after we receive your return
  • Method: Original payment method
  • Shipping Costs: Non-refundable unless our error

7. User Responsibilities

By using our site, you agree to:

  • Provide accurate information when ordering
  • Check product dimensions carefully before ordering furniture
  • Consult your vet for special dietary needs
  • Follow assembly instructions for cat trees
  • Monitor your cat with new toys/treats

8. Intellectual Property

All content on catsgearmarket.com, including:

  • Product descriptions
  • Images
  • Branding

is property of Almo Nature Sales and protected by copyright laws.

9. Liability Limitations

Almo Nature Sales is not liable for:

  • Customs delays or fees
  • Incorrect addresses provided by customers
  • Product misuse or failure to follow instructions
  • Individual cat preferences or reactions

10. Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance.

11. Contact Us

Questions? Contact our caring team:

Thank you for choosing Almo Nature Sales for your feline family’s needs. We’re committed to providing the same quality in our policies as we do in our products. Happy shopping (and happier cats)!