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At Almo Nature Sales, we treat your personal data with the same care we put into crafting our premium cat products. Just as we carefully select ingredients for our Chunks in Gravy recipes or reinforce the sisal on our Extra Large cat trees, we’ve implemented robust measures to protect your information.

1. Information We Collect

To provide our global community of cat lovers with the best shopping experience, we collect:

  • Personal Identification: Name, email, shipping/billing address (to deliver your Catnip Toys or 70″ & Above cat trees)
  • Payment Information: Encrypted card details or PayPal credentials (processed securely for your Wet Food orders or Scratching Posts)
  • Transaction Details: Purchase history of Pâté varieties or Trees & Condos
  • Technical Data: IP address, browser type (to optimize your experience whether you’re shopping for Kitten supplies or Senior formulas)
  • Preferences: Your choices between Flaked, Shredded, or Variety Packs

2. How We Use Your Information

Like carefully portioning our Lickable Treats, we use data responsibly to:

  • Process orders for Small (30″ & Below) cat furniture or bulk Chunks in Gravy
  • Provide customer support when you email [email protected] about payment issues
  • Improve our product range from Catnip Toys to Extra Large cat trees
  • Send relevant offers (only with consent) about new Scratching Posts or Senior formulas
  • Prevent fraud, just as we reinforce our cat trees for safety

3. Data Sharing & Disclosure

We’re as selective about sharing data as cats are about their Wet Food textures:

  • Service Providers: Shipping partners (to deliver your Large cat furniture) and payment processors
  • Legal Requirements: Only when absolutely necessary, like a cat reluctantly visiting the vet
  • Business Transfers: In case of mergers, with proper protections

We never sell your data to third parties for marketing.

4. International Data Transfers

While we ship globally (except certain Asian/remote areas), your data is protected with:

  • Standard Contractual Clauses for EU/UK customers ordering Medium cat trees
  • Equivalent safeguards for other regions purchasing our Pâté formulas

5. Data Security

We guard your information like a cat guards its favorite Catnip Toy:

  • SSL encryption for all transactions (whether buying Lickable Treats or Trees & Condos)
  • Regular security audits of our systems
  • Limited employee access to sensitive data

6. Your Rights

You have control over your data, just as cats demand control over their environment:

  • Access: Request what data we have about your Adult formula orders
  • Correction: Update your address for future Scratching Post deliveries
  • Deletion: Remove your account (unless we need to retain data for legal reasons)
  • Opt-Out: Unsubscribe from marketing about new Shredded recipes
  • Portability: Request your purchase history of Kitten products

Contact [email protected] to exercise these rights.

7. Cookies & Tracking Technologies

We use cookies as thoughtfully as we formulate our Senior diets:

  • Essential Cookies: For checkout functionality (when buying that perfect 60-69″ cat tree)
  • Analytics Cookies: To improve our site (like we improve our Flaked fish recipes)
  • Preference Cookies: To remember your favorite Wet Food textures

Manage preferences via your browser settings or our cookie banner.

8. Children’s Privacy

While we sell Kitten products, our website isn’t for children under 13. We don’t knowingly collect their data.

9. Policy Updates

We may update this policy as we update our product line from Small cat trees to Variety Packs. Significant changes will be notified.

10. Contact Us

For privacy questions, email [email protected] or write to:

Almo Nature Sales
3234 Edgewood Avenue
Fresno, US 93710

From your first Kitten toy to Senior care packages years later, we’re committed to protecting your privacy as carefully as we craft our feline products. Thank you for trusting Almo Nature Sales!